Privacy Policy

Information We Collect

• Contact information such as your name, phone number, email address, company name, and related business contact details.
• Workforce or applicant information you provide when applying for work, joining our staffing roster, or communicating with us about staffing opportunities.
• Project and event information related to scheduling, staffing, production planning, logistics, and operations.
• Technical information processed when you visit, such as your IP address, browser and device information, requested pages, and security or error logs. Our hosting providers process this information to deliver and protect the website.
• Message consent records, including whether and when you opted in to receive SMS messages from us.

How We Use Information

• Provide event production, staffing, scheduling, and operational services.
• Communicate about projects, shift assignments, schedule reminders, staffing matters, and operational updates.
• Respond to inquiries and support requests.
• Process job or staffing applications.
• Improve our website, services, and internal operations.
• Maintain records of communications and consent.
• Comply with legal obligations.

SMS / Text Messaging

• If you opt in to receive text messages from Reno's Productions, we may send messages related to staff shift assignment summaries, schedule reminders, project-related operational updates, and hiring or application follow-ups where consent has been collected.
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to unsubscribe at any time.
• Reply HELP for help.
• Consent to receive text messages is not a condition of purchase.

Sharing of Information

• We may share information with service providers that help us operate our business, such as website hosting, communications, scheduling, and business support vendors, but only as needed for those services.
• We do not sell personal information.
• Mobile opt-in data and consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

Website Cookies and Tracking

• Our public marketing pages do not currently use advertising pixels, session-replay tools, or third-party marketing analytics scripts. Hosting and security logs are still processed to operate the website.
• Necessary cookies or similar storage may support security, sign-in, and features you choose to use. You can manage cookies through your browser; blocking necessary cookies can prevent sign-in or other requested features from working.
• We do not use the public marketing pages to track visitors across unrelated websites for targeted advertising. We do not currently change their behavior in response to Do Not Track or Global Privacy Control signals because that cross-site advertising activity is not enabled.
• Links to external services, including social media, take you to services with their own privacy practices. If we introduce optional tracking, we will update this notice and provide the choices required by applicable law before enabling it.
• Some portfolio images and media are delivered by external hosting services. Loading them sends technical information such as your IP address and browser information to those providers so they can deliver the file.

Data Retention

• We retain information for as long as needed to provide services, maintain staffing and project records, document consent and communications, and meet legal, tax, accounting, or contractual obligations.

Your Choices

• Opt out of marketing emails by using the unsubscribe link if provided.
• Opt out of SMS messages by replying STOP.
• Contact ryan@renosproductions.com to request access, correction, or deletion of your information, or ask about other rights available where you live. We may need to verify your identity and may retain records required for legal or contractual obligations. If we cannot fulfill a request, you can contact us to ask for a review.

Security

• We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is 100% secure, but we take privacy and security seriously.

Children's Privacy

• Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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